At ART by MJ, we strive to provide our customers with the finest quality digital art prints. We are passionate about ensuring that every piece we deliver meets our highest standards and, most importantly, brings satisfaction and delight to our customers.

 

If for any reason you are not completely satisfied with the quality of the product you have received, please read our Returns Policy below:

 

1. Contact Us: Please get in touch with our Customer Service team within 7 days of receiving your item. You can reach us through our Contact Us page, or by emailing us directly at info@wallartbymj.com. Please provide as much detail as possible about the issue, including your order number, the item concerned, and the nature of your dissatisfaction.

2. Investigation: Once we receive your query, our dedicated team will begin an investigation. We may request further information or photographs of the item in question to better understand the issue.

3. Solutions: After our investigation, we will work diligently to find the best possible solution. This could be a replacement, a refund, or credit towards your next purchase, depending on the individual situation.

4. Return Shipping: If a return is required, we will provide you with instructions on how and where to send the item back to us. Please do not return any items without receiving these instructions, as we may not be able to process your return otherwise.

5. Refunds: If a refund is deemed appropriate, the funds will be returned to the original payment method within 14 days of our team receiving the returned item and confirming the issue.